Shipzy FAQs: Answers to Your Export-Import Software Questions

How can i get started with shipzy export software?

Getting started with shipzy is simple. You can sign up for a free trial to explore our software's features. For more personalized assistance and a walkthrough of our software, you can schedule a demo with our team.

Is Shipzy suitable for small exporters or only large companies?

Yes, Shipzy is scalable. Small exporters can start with basic plans, and as their operations grow, they can upgrade to advanced modules without migrating data.

What is Shipzy and who can use it?

Shipzy is a cloud-based export management software that automates documentation, procurement, inventory, production, logistics, and compliance. It’s designed for exporters of all sizes — from small to large-scale manufacturers. Here’s how Shipzy handles the complete journey - Customer PO → Procurement → Advance Payment → Material Received → Packing → Logistics → Port Stuffing → Final Delivery → eBRC.” Everything is connected, nothing slips through

What is shipzy export software, and how can it benefit my export business?

Shipzy export software is a comprehensive platform designed to streamline your export documentation processes. It automates the generation of essential export documents such as proforma invoices, purchase order, commercial invoices, tax invoices, packing lists, and more. With shipzy, you can eliminate manual errors, save time, and enhance efficiency in your export operations.

Is my data secure on shipzy export software?

Yes, your data's security is our top priority. Shipzy employs advanced encryption and security protocols to safeguard your sensitive information. Our cloud-based platform ensures secure access from anywhere, and regular data backups provide an extra layer of protection.

Do I need to install anything, or is it completely cloud-based?

No installation is needed. Shipzy runs on the cloud and can be accessed from any device with a browser.

Can I try Shipzy before purchasing a plan?

Yes, you can start a free trial to explore key features before committing to a subscription.

Which export documents can Shipzy generate?

Shipzy can create Proforma Invoices, Sales Orders, Packing Lists, Commercial Invoices, Tax Invoice, BL Drafts, pre-shipment, and post-shipment documents - all in a few clicks.

Can Shipzy create e-invoices and e-way bills automatically?

Yes, Shipzy integrates with the government portal to generate e-invoices and e-way bills automatically.

Can I customize my invoices, packing lists, and shipping bills?

Yes, you can customize templates with your logo, information, and column selections.

Does Shipzy support multi-currency or multi-country export documents?

Yes, you can generate documents in any currency and set country-specific formats for global shipments.

How does Shipzy handle eBRC closure?

Shipzy automates eBRC closure by using your inward payment entries to auto-generate a DGFT-ready Excel file.

Can I track incentives like RoDTEP and Drawback automatically?

Yes, Shipzy calculates RoDTEP, Drawback, and other incentives based on your export invoices and helps you claim them on time.

Does Shipzy support TCS, TDS, and GST compliance?

Yes, Shipzy ensures compliance with GST, TCS, and TDS regulations in purchase and sales workflows.

Can I integrate Shipzy with Tally or SAP for accounting sync?

Yes, Shipzy integrates with Tally Prime and SAP B1 to sync customers, products, and voucher data seamlessly.

Can Shipzy manage inventory for multiple warehouses?

Yes, Shipzy gives you real-time stock visibility across multiple warehouses and locations.

Can I auto-generate batch numbers with production date and QC details?

Yes, Shipzy supports auto-generated batch numbers with date, quality, and production unit details for full traceability.

Can I track raw materials, semi-finished goods, and finished goods?

Yes, you can manage RM, PM, SFG, and FG with accurate stock levels and movement history.

How does Shipzy handle stock transfer between warehouses?

Shipzy lets you create stock transfer requests, track approval, and update inventory automatically.

Can I book containers and track ETD/ETA from Shipzy?

Yes, you can manage container booking, assign container numbers, and track ETD/ETA in one place.

Can I upload stuffing photos and share with my customers?

Yes, Shipzy allows you to upload photos of container stuffing and share them with buyers securely.

Does Shipzy support freight cost calculation?

Yes, you can enter freight, insurance, and other logistics costs and link them to each order.

Can I generate pre-shipment and post-shipment documents?

Yes, Shipzy lets you generate all required pre-shipment and post-shipment documents all in a few clicks.

Which pre-shipment and post-shipment documents can I generate in Shipzy?

Shipzy lets you generate a complete set of pre-shipment and post-shipment documents, including: Pre-shipment: Product Label, Drawback Declaration, Export Value Declaration, SCOMET Declaration, Non-DG Declaration, VGM Declaration, Shipping Instruction, Weighment Slip, Weight & Quality Certificate, Fumigation Certificate, Allergen Declaration, GMO Declaration, NON-ETO Statement, Non-GMO & Non-Radiation Certificate, Producer Declaration, Pesticide Residue Certificate, Health Certificate, Ogmfree Document, Examination Report, ADC Sheet, ADC Sheet Mumbai. Post-shipment: Shipment Advice, Certificate of Analysis (COA), Bill of Exchange (BoE).

Can I give role-based access to my team members?

Yes, you can assign permissions by department and control who can view. Download, delete or edit data.

How many users are included in each plan?

The Enterprise Plan includes 20 licensed users, and you can purchase additional users as needed. Please review our pricing page

Can I see department-wise pending work alerts?

Yes, Shipzy dashboard shows pending tasks for Sales, Purchase, Logistics, and Finance teams.

How does Shipzy onboarding work?

You get dedicated onboarding support, data migration help, and a step-by-step setup guide based on your plan.

Do you offer training for my staff?

Yes, annual training sessions (3 per year) are included in the Enterprise Plan.

What support options do I get with my subscription?

You get email, phone, and WhatsApp support, with a 48-hour response time for minor issues.

What is included in the Enterprise Plan?

The plan includes 7,200 documents per year, 20 licensed users, onboarding, training, and dedicated support.

Can I upgrade or downgrade my plan later?

Yes, you can change plans anytime based on your document volume and team size.

How are documents counted in my plan?

Each generated document (PI, PO, invoice, packing list, etc.) counts toward your annual quota.

Are there additional charges for extra documents or users?

Yes, additional documents are charged per piece, and extra users can be added at a per-user cost.

Is my data secure in Shipzy?

Yes, Shipzy uses secure cloud servers with encryption and daily backups.

Can I download or export my data if I stop using Shipzy?

Yes, you can download all your data before discontinuing the service.

Does Shipzy comply with Indian data protection laws?

Yes, Shipzy is fully compliant with India’s data security and privacy regulations.

Can i customize the export documents according to my business requirements?

Is Shipzy suitable for both small-scale and large-scale exporters?

Yes, shipzy caters to exporters of all sizes. Whether you are a small-scale exporter or a large enterprise, shipzy's scalable and flexible features can adapt to your business needs and help you achieve export success.

Does Shipzy offer customer support?

Absolutely! Shipzy is committed to providing excellent customer support based on your plan. Our dedicated support team is available to address your queries and offer assistance throughout your journey with shipzy.

How can i upgrade my plan on shipzy?

You can easily upgrade your plan on shipzy by contacting our customer support team. They will guide you through the process.

FAQ

Frequently Asked Questions