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Bhabha Exports

Problem Formulation & Challenges

Document Management: Lack of real-time synchronization between international branches led to a lag in document sharing, leading to procedural delays and inefficiencies.

Lack of Coordination: Factory and marketing teams were not aligned, causing discord in operations.

Communication Overload: Excessive time wasted in redundant communications.

Data Deficiency: Absence of actionable insights for prompt and effective decision-making.

Limited Access to Reports: No streamlined reports for shipment details, sales performance, shipment, expenses and payments.

Slow Decision-making: Lack of insightful data for making informed decisions.

Contextual Background

Industry:Ceramic Tiles Manufacturing and Export

Geographic Scope:Global

Time Frame: 3 Months for Complete Implementation

Team Composition: Cross-Functional Team from Bhabha Exports and Shipzy

Strategic Approach & Solutions Implemented

Shipzy's cloud software architecture offers multi-modal solutions that uniquely address Bhabha Exports challenges:

Automated Document Generation: Cross-functional accessibility to key documents irrespective of geographical locations.

Order Management: A centralized dashboard that captures, tracks, and displays export purchase orders.

Real-time Reporting and Analytics: Provision of granular data points for immediate and long-term strategic decision-making.


Implementation Duration: 3 Months.

Team Composition: A dedicated team of six specialists—software engineers, designers, QA, and project manager. Challenges Overcome: Customizing software to understand and adapt to the ceramic tiles export industry’s nuanced requirements like country-specific document formats (e.g., REX number for some countries) and different document formats countries like Greece .


The implementation led to multiple quantifiable and qualitative benefits:

  • Increase Team Efficiency.
  • Drastic Reduction in Document Errors
  • Time Savings in Communication and Document Management.
  • Enhanced Brand Value and Credibility.
  • Centralization of Data, accessible globally
  • Customer Testimonial

    With Shipzy, we have significantly reduced document errors, resulting in smoother customs clearance and improved customer satisfaction. It's easy to find all documents in one place

    - Tiles Exporter, Bhabha Exports

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