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Tiles Exporter - Morbi
English
How Shipzy Boosted Raj International's Export Efficiency by 50%
Raj International, a leading spice exporter(since 1983), faced numerous operational challenges, including limitations in document access, purchase order mistakes, inward and due entries and an absence of real-time reports. Implementing Shipzy addressed these issues, boosting overall efficiency by 50%. Thanks to Mr. Patel and Mr. Rikinbhai, this would not have been possible without both of them.
Challenges
Document Management: Employees were constrained to office locations for generating essential business documents such as invoices and quotations, often leading to delays in customer services.
Purchase Order Errors: Frequent miscommunications resulted in incorrect orders to suppliers.
No Written POs: A lack of written purchase orders allowed vendors to add extra charges during delivery.
Inefficient Communication: Excessive time spent on calls to check shipment and document statuses.
Limited Access to Reports: No streamlined reports for shipment details, sales performance, shipment, expenses and payments.
Slow Decision-making: Lack of insightful data for making informed decisions.
Context
Customer:Spices Exporter and Manufacturer (since 1983)
Geographic Scope:Global Operations
Time Frame: 4 Months for Implementation
Participants: Cross-Functional Team from Raj International and Shipzy
Strategic Approach & Solutions Implemented
Shipzy cloud software for export import business’s comprehensive solution addressed these specific pain points through
Automated Document Generation: Enabled anytime-anywhere access to vital documents.
Order Management: Centralized export purchase orders/worksheet to reduce mistakes.
Real-time Reporting and Analytics: Delivers insightful reports for smarter decision-making.
Implementation
Time : 4 months.
Teams : 7 professionals including software engineers, designers, and a project manager.
Obstacles : Initial difficulties in understanding the terminology of the export industry were overcome through extensive market research and customer engagement.
Results
Testimonial
Shipzy is a game-changer for our export business. It has revolutionized our documentation process, saving us hours of manual work. The ability to create documents from anywhere is truly amazing!''
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