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Tiles Exporter - Morbi
English
How shipzy boosted raj international's export efficiency by 50%
Raj international, a leading spice exporter(since 1983), faced numerous operational challenges, including limitations in document access, purchase order mistakes, inward and due entries and an absence of real-time reports. Implementing shipzy addressed these issues, boosting overall efficiency by 50%. thanks to mr. patel and mr. rikinbhai, this would not have been possible without both of them.
Challenges
Document management: employees were constrained to office locations for generating essential business documents such as invoices and quotations, often leading to delays in customer services.
Purchase order errors: frequent miscommunications resulted in incorrect orders to suppliers.
No written pos: a lack of written purchase orders allowed vendors to add extra charges during delivery.
inefficient communication: excessive time spent on calls to check shipment and document statuses.
Limited access to reports: no streamlined reports for shipment details, sales performance, shipment, expenses and payments.
Slow Decision-making: lack of insightful data for making informed decisions.
Context
Customer:spices exporter and manufacturer (since 1983)
Geographic scope:global operations
Time frame: 4 months for implementation
Participants: cross-functional team from raj international and shipzy
Shipzy cloud software for export import business’s comprehensive solution addressed these specific pain points through
Automated document generation: enabled anytime-anywhere access to vital documents.
Order Management: centralized export purchase orders/worksheet to reduce mistakes.
Real-time reporting and analytics: delivers insightful reports for smarter decision-making.
implementation
Time : 4 months.
Teams : 7 professionals including software engineers, designers, and a project manager.
Obstacles : Initial difficulties in understanding the terminology of the export industry were overcome through extensive market research and customer engagement.
Results
Testimonial
Shipzy is a game-changer for our export business. It has revolutionized our documentation process, saving us hours of manual work. the ability to create documents from anywhere is truly amazing!''
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